HNB Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  My experiences with HNB Wentzville location are usually very pleasant when I go up to the bank and speak with the women in person. Other than that I do not recommend this bank at all. Direct deposit that is supposed to go in first think in the morning does not get deposited until 10am. Everytime I call to ask a question I am told to "wait one moment" and then I am put on hold for quite sometime and then the answer I am given is not assuring it is always "possibly". When trying to not deal with the staff over the phone and being unable to make it there during staffed hours due to working a regular 8-5 job, I turned to their Mobile banking. I have used Mobile banking to deposit a check on Friday at 4pm I called right after to see when it would go through, was put on hold then told it would go in the next day they are opened (Saturday). I was made unaware that Saturday is not a "business day" with my background I had already known this. So I waited for it to be deposited today (Monday), (the Mobile banking says that my check has been accepted and deposited as of noon today) as I was told it would be by 5pm. It's is now 6:45pm on Monday and the money has still not been deposited into my account. Once this check finally gets deposited ( whenever that may be) into my account I will be finding a new bank to use.
  By Savannah Hough, June 21, 2017

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